Fresh attempts to evacuate civilians from cities under siege in Ukraine are being complicated by constant Russian shelling, Ukrainian officials say.
Humanitarian corridors are being set up from Mariupol, Sumy and towns and villages outside the capital Kyiv.
But Ukraine officials accused Russian forces of firing on a convoy of women and children from Peremoha village, near Kyiv, killing seven.
And the evacuations come as fighting continues around Kyiv and other cities.
"A column of civilians, exclusively women and children, was fired on by the occupiers," a statement by Ukraine's military intelligence service said. "The result of this barbaric act was seven killed, one of whom was a child."
The BBC's Abdujalil Abdurasulov in Irpin, one of the towns outside the capital being evacuated, earlier reported that it was not possible to say that the humanitarian ceasefire was holding because of explosions and artillery fire, including from the Ukrainian side, could still be heard.
Regional officials also said that fighting in the area was continuing and that there was a constant threat of air attacks.
Ukraine's Deputy Prime Minister Iryna Vereshchuk later said that about 13,000 Ukrainians had been evacuated through humanitarian corridors on Saturday but that no one had managed to leave Mariupol.
The situation in Mariupol is particularly desperate after two weeks of bombardment, the UN has said, with little access to food, water and power.
"Medicines for life-threatening illnesses are quickly running out, hospitals are only partially functioning, and the food and water are in short supply," the Office for the Co-ordination of Humanitarian Affairs said.
Deputy Mayor Serhiy Orlov told the BBC a convoy had left Zaporizhzhya for the city carrying aid and that it included buses for the evacuations.
Previously, he said, convoys were "not let through, they were bombed, the road was mined, there was shelling in the town".
Ukrainian President Volodymyr Zelensky said that about 1,300 of his country's troops had died since the start of the Russian invasion.
Russia invaded Ukraine on 24 February, arguing that it felt threatened by a neighbour intent on joining Western-led organisations such as the Nato military alliance.